TY  - BOOK
AU  - Boyes, Carolyn 
TI  - Communication Secrets : The Experts Tell All!
T2  - Business Secrets
SN  - 9780007324446
U1  - 651.7 
PY  - 2010///
CY  - London
PB  - HarperCollins Publishers
KW  - Business communication
KW  - Communication in management
KW  - Interpersonal Communication
N2  - The communication secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Communication. Includes how to:• Use body language to build rapport with anyone• Deal with clients and colleagues at all levels• Get what you want in sales or negotiation• Excel in meetings and presentations• Master email and written communication
ER  -